Customer Svc Rep
Job ID: 134181BR
Type: Sales
Primary Location: Miami, FL
Date Posted: 12/15/2025
Job Details:
Company Description:
Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Input customer orders.
- Input customer credits.
- Input order and invoicing information accurately and in a timely manner.
- Assist customers with orders and problems. Contact vendors and requests samples for customers.
- Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
- Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
- Attend training and Customer Service meetings.
- Performs other related duties as assigned.
Qualifications:
High School Diploma/GED or Equivalent6 - 12 months customer service, call center and / or related area.
1 year SAP experience
Experience with Monday.com
Food-show setup is required
Preferred qualifications:
High School Diploma/GED or Equivalent Experience1 - 2 years customer service, call center and / or related area within foodservice industry.
General frozen seafood knowledge a plus.